Cover -- Half Title -- Title Page -- Copyright Page -- Contents -- List of Figures and Tables -- Notes on Contributors -- Preface -- 1. The New Management Challenge: Information Systems for Improved Performance -- 2. Confidence, Visibility and Performance -- the Effects of Shared Information in Computer-aided Hotel Management David -- 3. Senior Managerial Roles in the Context of Direct Computer Use -- 4. Manufacturing Information Systems at the Crossroads -- 5. Information Management in an Industrial Environment -- 6. New Technology - New Problems: the Knowledge Gap Between Management and Computing -- 7. The Role of Computerised Information Systems in Developing Organisational Structure -- 8. Constructing Organisational Forms for Flexible Computing -- 9. Organisational Choice in the Redesign of Supervisory Systems -- 10. New Techniques for Recording Time at Work: Their Implications for Supervisory Training and Development -- 11. Towards a New Framework for Helping Managers to Deal with Technical Change -- 12. Developing Managers to Meet the New Challenges -- Index