Detalls del llibre
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im
Llegir més - Autor/a Keith Dawson
- ISBN13 9781578203055
- ISBN10 1578203058
- Pàgines 283
- Any Edició 2003
- Fecha de publicación 20/11/2003
Ressenyes i valoracions
The Call Center Handbook The Complete Guide to Starting, Running, and Improving Your Call Center
- De
- Keith Dawson
- |
- TAYLOR & F (2003)
- 9781578203055



