Detalls del llibre
The essential guide for managers and professionals dealing with difficult workplace conversations Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it?s firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.
Llegir més - Autor/a Donna Flagg
- ISBN13 9780071630252
- ISBN10 0071630252
- Pàgines 224
- Any Edició 2009
- Fecha de publicación 04/11/2009
- Idioma Alemany, Francès
Ressenyes i valoracions
Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work (Alemany, Francès)
- De
- Donna Flagg
- 9780071630252



