Detalls del llibre
This book breaks new ground on customer care. Critical time care factors for industries as diverse as banks, airlines, hotels, supermarkets, are defined together with many tips on how to steal a march on competitors by this revolutionary and practical approach to customer care.
Llegir més - Autor/a Jackie Lynch
- ISBN13 9780333557693
- ISBN10 0333557697
- Pàgines 274
- Any Edició 1992
- Fecha de publicación 20/01/1992
- Idioma Alemany, Francès
Ressenyes i valoracions
Psychology of Customer Care: A Revolutionary Approach (Alemany, Francès)
- De
- Jackie Lynch
- |
- Springer (1992)
- 9780333557693



