Cover -- Endorsement Page -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Preface -- Chapter 1 What Is Public Performance?: An Overview -- 1.1 Defining Performance -- 1.2 Public Performance in Context -- 1.3 The Diffusion of Performance -- 1.4 Innovation Redux -- 1.5 Performance Improvement through the Present -- In Conclusion -- Application Exercises -- Chapter 2 Strategies and Conditions for Success -- 2.1 Conditions for Success -- 2.2 Change in Team Units -- 2.3 Organizational Change -- 2.4 Working with Other Organizations -- In Conclusion -- Application Exercises -- Chapter 3 Performance Management: The Art of Design -- 3.1 Basics of Program Design: The Logic Model -- 3.2 Examples: Applying Design in Practice -- 3.3 From Design to Performance Management -- In Conclusion -- Application Exercises -- Chapter 4 Digital Government -- 4.1 The Evolution of Digital Government -- 4.2 The Current Era: The Rise of Apps and Big Data -- 4.3 Managing Digital Government -- 4.4 Governance Issues in Digital Governance -- In Conclusion -- Application Exercises -- Chapter 5 Innovation in the Public Sector -- 5.1 Types of Innovations in the Public Sector -- 5.2 The Innovation Process in Context -- 5.3 Innovation Practices in the Public Sector -- 5.4 Individual and Organizational Capabilities for Innovation -- In Conclusion -- Application Exercises -- Chapter 6 Strategic Planning and Management -- 6.1 Strategic Planning and Management: Core Concepts -- 6.2 Collaborative and Cross-Cutting Strategic Planning and Management -- In Conclusion -- Application Exercises -- Chapter 7 Lean and Agile Government -- 7.1 Lean Government -- 7.2 Agile Government -- In Conclusion -- Applications -- Chapter 8 Managing Collaborations and Partnerships -- 8.1 Types of Collaborations and Partnerships.