All too often the experience of users of family therapy is neglected in the theory and practice of family therapy as well as in the literature itself. In Introducing User-Friendly Family Therapy the authors describe in detail how the results of an action research project helped the professionals involved to modify their practice. They draw out the implications of the research for providing a genuinely user-friendly service and set the arguments for a more humanistic approach in the wider context of contemporary social policy. Thought-provoking and practical in emphasis, this book places the user at the centre of the stage and insists that family therapy can only flourish if it becomes genuinely empowering and user-friendly.