Detalls del llibre
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.
- Autor/a Brendan Read
- ISBN13 9781138412163
- ISBN10 1138412163
- Pàgines 300
- Any Edició 2017
- Fecha de publicación 27/07/2017
Ressenyes i valoracions
Designing the Best Call Center for Your Business
- De
- Brendan Read
- |
- ROUTLEDGE (2017)
- 9781138412163



