Identity fraud perpetration techniques -- Redirection or stealing of mail -- 'Jackal' fraud -- Theft of personal information -- 'Dumpster diving' -- 'Skimming' and 'sniffing' -- Social engineering -- Trojans, malware and spyware -- Hackers -- Corruption and incompetence -- Darkweb/net -- Detection avoidance strategies -- 'Rip and tear' -- Operation from regimes with limited police interest/weak sentencing -- Making reporting unlikely -- Fraudster networking and the 'darkweb' -- Conclusion -- 4 'Not a victimless crime': the impact of fraud upon victims -- Introduction -- Impact of crime in general -- Psychological impact -- Emotional impact -- Behavioural impact -- Physical impact -- Financial impact -- The 'victimless' crime? -- Financial impact -- Little or no impact -- Psychological impacts -- Anger -- Stress -- Upset -- Ridicule and embarrassment -- Impact on relationships -- Physical and mental health impacts -- Suicide (attempts and ideation) -- Damaged reputation -- Fear of violence and other negative consequences -- Change in behaviour -- Conclusion -- 5 Blaming the victim -- Introduction -- An introduction to victimology -- The ideal victim -- The stereotype of online fraud victims -- The consequences of the victim-blaming attitude -- Conclusion -- 6 'Forgotten victims': supporting those who experience fraud -- Introduction -- Problems with supporting victims: getting support -- The needs of fraud victims -- A formal response through the criminal justice system or other relevant system -- Getting money back and/or compensation -- Prevention advice and information -- Formal and informal support -- Other needs -- An ideal response to fraud victims' needs -- Best practice examples from across the world -- Action Fraud and Victim Support (UK) -- Senior Support Unit (Canada) -- Face-to-face support groups (Australia) -- Think Jessica (UK)