Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship

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Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t

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Autor/a Joe Fleischer
ISBN13 9781578200979
ISBN10 1578200970
Pàgines 272
Any Edició 2002
Fecha de publicación 04/01/2002
Idioma Alemany, Francès

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Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship (Alemany, Francès)

Name: Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship
Price: 59.28 EUR
Availability: OutOfStock
ISBN: 9781578200979