Emotional literacy is the ability to understand one's own feelings and to empathize with those of others in a way which enhances living - it is now recognized as an important factor in leading a happy and balanced existence. in Achieving Emotional Literacy Dr. Claude Steiner has written an authoritative guide to increasing emotional intelligence and ultimately achieving a stable, emotionally-based approach to life. Dr. Steiner has created an easy-to-follow three-stage training programme- firstly he shows how to open the heart with specific techniques directed at breaking down the barriers which separate us from our feelings. Next, you learn how to recognize your feelings and express them productively, and how to listen with empathy as others express their emotions. Finally he shows us how to take responsibility - by means of defining any problems in relationships, admitting our role in these problems and making meaningful changes. These training methods are based on Steiner's research and 20 years of experience in emotional literacy - real-life examples reinforcing the theories appear throughout the book.