Cover -- Title Page -- Copyright Page -- Table of Contents -- Preface -- Part One Understanding unconscious communication -- 1. Unconscious communication and madness -- 2. How and why messages are encoded -- 3. Decoding disguised messages -- 4. Analysing the therapist's interventions -- 5. Decoding the material from patients -- Part Two Listening and formulating -- 6. The elements of listening -- 7. Indicators -- 8. Identifying the adaptive contexts -- 9. Adaptive contexts: manifest representations -- 10. Adaptive contexts: derivative representations -- 11. Adaptive contexts: known implications -- 12. Responses to interventions: encoded perceptions -- 13. Responses to interventions: reactions to perceptions -- 14. Some precepts of listening -- Part Three Intervening and validating -- 15. Some precepts of intervening: the nature of interventions -- 16. Silence -- 17. Interpretations and the play-back of selected derivatives -- 18. Managing the ground rules of psychotherapy -- 19. Common errors in intervening -- Appendix The seven dimensions of the therapeutic interaction -- References -- Index