Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others? self-esteem. How to Speak Up Without Putting Others Down, Leader?s Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one hour program that will teach participants to express themselves clearly, directly, and tactfully. Specifically, participants will learn how to

• Express themselves in a straightforward way3?4without offending others
• Stand their ground, tactfully even in the face of resistance
• Persist with people who fail to fo