Managing clients can be difficult. This guide pinpoints the clients needs and demands, making it easier to keep them happy. It includes a checklist of the 10 most essential tips to remember about working with one's clients. Una referencia que ilustra como identificar las demandas de los clientes y como mantener y fidelizar a ellos. Incluye una lista de 10 claves esenciales con respeto al cliente.

Author Biography: Joan Elías is a communication strategies corporate consultant.