Cover page -- Halftitle page -- Title page -- Copyright page -- Title page -- Copyright page -- Contents -- Acknowledgements -- Introduction -- WHY DO FE MANAGERS NEED THEIR OWN MANAGEMENT BOOK? -- WHAT CAN FE MANAGERS LEARN F R OM GENERAL MANAGEMENT THEORIES? -- DEVELOPMENTS IN MANAGEMENT THINKING -- CONCLUSION -- REFERENCES AND NOTES -- CHAPTER 1 Managing People -- INTRODUCTION -- INDIVIDUALS -- TEAMS -- SELF -- CONCLUSION -- REFERENCES AND NOTES -- CHAPTER 2 Managing Operations -- INTRODUCTION -- CHANGE -- CULTURE -- QUALITY -- CONCLUSION -- REFERENCES AND NOTES -- CHAPTER 3 Managing Resources -- INTRODUCTION -- FINANCE -- BUDGETS -- DECISION-MAKING -- CONCLUSION -- REFERENCES AND NOTES -- CHAPTER 4 Managing Information -- INTRODUCTION -- DATA -- TECHNOLOGY -- COMMUNICATION -- CONCLUSION -- REFERENCES AND NOTES -- Index